Our Fleet​

Rental Terms

Our prices include: 

• All taxes & V.A.T. 
• All local taxes and all kinds of fees, there are no hidden costs 
• CDW insurance with 500 € excess amount that includes:
  1. Bodily damage to third parties and passengers
  2. Material losses of third parties
  3. Material Damage by an uninsured vehicle
  4. Fire Insurance
  5. Theft Insurance 
  6. Glass Insurance 
• 24hour Road Assistance
• Unlimited Kms 

Required documents

• Valid driver’s license for all declared drivers 
• International driver’s license if required (please read the below paragraph “Driver’s License”)
• Passport or National ID for all declared drivers 

All the booking details (online or phone booking) must be valid. Our company declares the right to refuse the rental if the booking details are not valid.

Driver’s License

The driving license must be issued at least one year before the pick-up date. 
 National Driving Licenses issued in the E.U. are accepted. 
 Citizens of all other countries must have a valid International Driver’s License along with their regular Driver’s License.

Driver’s age 

Drivers must be between 21 & 75 years old.

Bookings and Vehicle Groups

All reservations are based on vehicle groups and not on a specific vehicle model. We try to assign to each reservation the chosen vehicle model. However, if the chosen model becomes unavailable, our company reserves the right to offer a similar model. A similar model will be a vehicle in the same group – category as the chosen model. Also, our company reserves the right to offer a model of a bigger group – category with no extra charge (free upgrade).

Cancellation Policy

If you wish to cancel your reservation, you have to send a cancellation notice email and receive an answer that we received your cancellation notice.

There is no cancellation fee if we receive the cancellation notice up to 7 days before the due pick-up date and time.

If we receive the cancellation notice up to 7 days prior to the due pick-up date and time, then the 20% of total reservation amount will be charged.

No-Show Policy

If the renter fails to collect the vehicle within 2 hours of the agreed rental start date and time without any written update, the reservation may be automatically canceled, and the 50% of total reservation amount will be charged.

Late returns without notification

During the low and mid rental season, the delay for up to 1 hour will not be charged extra. During the high season maximum delay accepted without extra charges is 30 minutes.

If the renter returns the vehicle after the agreed return time and beyond the time limits set above, without agreeing to an extension with our company, the renter will be charged daily according to the daily seasonal rate applicable on the specific dates.

Fuel Policy

The renter has to return the vehicle with the same fuel level as delivered. If the renter returns the vehicle with less fuel level than was delivered, the renter will be charged the fuel difference plus a refueling service fee of 15 Euros. There is no refund if the renter returns the vehicle with more fuel level than was delivered. The renter has to pay for the fuel that will use during the rental period

Baby, Child & Booster Seats 

We offer two different types of seats

• Baby seat: 0-18 Kgs
• Child seat – booster seat 18-36 Kgs

The child seats are available free of charge upon request and subject to availability.

Additional Drivers

Additional drivers are free of charge.

Vehicle Cleaning Charge

If the renter returns the car very dirty, the renter will be charged 60€ + V.A.T. for cleaning the vehicle. 

Insurance coverage

CDW insurance with 500 € excess amount that includes:

• Bodily damage to third parties and passengers
• Material losses of third parties
• Material Damage by an uninsured vehicle
• Fire Insurance
• Theft Insurance 
• Glass Insurance 

What is not covered by any insurance

• Damages caused by a driver under the influence of drugs or alcohol
• Damages caused by an unauthorized driver.
• Damages in the interior of the vehicle
• Damages that were caused because the vehicle being illegally parked
• Damages due to traffic law violation.
• Damages due to inappropriate driving, negligence, or intentional.
• Damages to the engine by wrong fuel or negligence.
• Damages were caused because the vehicle was used off-road or in not appropriate roads (not paved roads, dirt roads, beaches, etc.).
• Damages that were caused after the agreed return time.

Fixed Compensation amounts due to Damage / Loss / Negligence

Ferrying the car

It is not allowed.

Traffic fines or other administrative sanctions 

The renter must pay traffic fines, or any administrative sanctions may result from any violation of the Greek Traffic Law. The renter can pay the fines in cash or with a credit card. If any fine becomes required after the rental period, our company will charge the renter’s credit card the amount of the fine.

If the police or other authority removes the registration plates during the rental, the renter must compensate our company immediately. The compensation amount will be calculated by multiplying the total number of days that the vehicle will be without registration plates with the per-day rental price from the current season.

Obligations – Other terms

The renter must pay attention to the vehicle by checking its mechanical condition, oil, water, etc. Also, the renter must check the condition of the tires and if the vehicle can move safely. The renter is responsible and is obligated to compensate the company for damages resulting from lack of attention. Also has to park and lock the vehicle properly in an appropriate and safe place.

During the rental period, the vehicle must not be used:

• In breach of the rental terms
• To carry passengers or goods on a fee 
• To carry more passengers than allowed 
• To carry heavy objects, smelly goods, or drugs 
• To tow another car or trailer 
• In any kind of races 
• For any purpose that is against the Greek laws 
• Outside of Crete island with a written authorization of our company.

Our company is not responsible for any loss or damage of personal items.

Our company has the right to cancel the rental agreement without any consequences if the renter: Is considered harmful to the company’s interests or violates either the traffic laws or the rental terms.